Refund Policy

Effective Date: January 1, 2025

1. Nature of Our Services

Phone Protection Hub operates as an information and affiliate marketing website. We provide:

• Expert reviews and product comparisons
• Educational content and buying guides
• Recommendations and links to third-party retailers
• Research-based articles about phone protection

When you click on product links on our website, you may be directed to third-party retailers or manufacturers where purchases are completed. We are not responsible for the sales transactions, product fulfillment, or customer service related to these purchases.

2. Third-Party Purchases

Since we do not sell products directly, refunds and returns for any products purchased through links on our website are subject to the policies of the respective third-party retailers or manufacturers. We strongly recommend that you:

• Review the refund and return policy of the retailer before making a purchase
• Keep all purchase confirmations and receipts
• Contact the seller directly for any issues with products, shipping, or refunds
• Verify warranty information with the manufacturer

3. Affiliate Relationships

Phone Protection Hub may earn affiliate commissions when you make purchases through links on our website. These commissions do not affect:

• The price you pay for products
• Your ability to request refunds from the seller
• The objectivity or integrity of our reviews and recommendations
• Your consumer rights under applicable law

If you experience issues with a purchase made through our affiliate links, please contact the retailer directly. We are not able to process refunds or intervene in disputes between customers and third-party sellers.

4. Information Accuracy

While we strive to provide accurate and up-to-date information about products, pricing, and availability:

• Product specifications, features, and prices may change without notice
• We are not responsible for errors or omissions in product information
• Actual products may vary from descriptions or images on our website
• We recommend verifying all details with the seller before purchasing

5. No Purchase Necessary

Access to and use of Phone Protection Hub's content and services is free of charge. You are not required to make any purchases to benefit from our information, reviews, or recommendations.

6. Consumer Rights

Your consumer rights when purchasing products online are protected by law. In the United Kingdom and European Union, these rights typically include:

• The right to cancel orders within a specified period (typically 14 days for distance sales)
• The right to receive refunds for faulty or misrepresented products
• The right to receive goods that match their description
• Protection under consumer protection legislation

These rights apply to your transactions with retailers and are not diminished by your use of our website to discover products.

7. Dispute Resolution

If you experience problems with a product purchased through a link on our website:

1. Contact the retailer or manufacturer directly as your first step
2. Reference your order number and purchase confirmation
3. Follow the seller's returns and refunds procedure
4. If unresolved, you may have recourse through consumer protection agencies or dispute resolution services

While we cannot directly assist with refund requests, we welcome feedback about your experiences with retailers we recommend. This helps us maintain the quality and reliability of our recommendations.

8. Sponsored Content and Advertising

If we publish sponsored content or advertising on our website, it will be clearly labeled as such. Sponsored content does not influence our editorial reviews or recommendations. Any refund or purchase issues related to advertised products should be directed to the advertiser or seller.

9. Newsletter and Email Subscriptions

Subscription to our newsletter or email updates is free. You may unsubscribe at any time by:

• Clicking the unsubscribe link in any email we send
• Contacting us directly at info@phoneprotectionhub.com
• Adjusting your preferences through your account (if applicable)

No refunds are applicable as this is a free service.

10. Limitation of Liability

Phone Protection Hub is not liable for:

• Products purchased from third-party retailers
• Disputes between customers and sellers
• Shipping delays or delivery issues
• Product defects or quality issues
• Refund processing by third parties
• Changes in product pricing or availability

Our role is limited to providing information and recommendations. All purchase decisions and transactions are between you and the respective sellers.

11. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website with an updated effective date. We encourage you to review this policy periodically.

12. Questions and Feedback

If you have questions about this Refund Policy or need assistance understanding how to request refunds from third-party sellers, please contact us. While we cannot process refunds ourselves, we're happy to provide guidance on contacting retailers or understanding your consumer rights.

13. Contact Information

14. Additional Resources

For information about your consumer rights and dispute resolution:

• UK Citizens Advice: Provides guidance on consumer rights and dispute resolution
• Trading Standards: Can assist with serious disputes with retailers
• Financial Ombudsman Service: For payment and financial disputes
• Small Claims Court: For unresolved disputes involving monetary claims

Acknowledgment: By using Phone Protection Hub's website and services, you acknowledge that you have read, understood, and agree to this Refund Policy. You understand that we are an informational website and do not directly sell products or process refunds for third-party purchases.

Last Updated: January 1, 2025